KEENDAY / Help Center

Help Center

Need a hand with a game, a purchase, or your data? Start here, or send us an email.

Email support

Tell us what happened, your app version, and your device model. For a purchase issue, include a Google Play order number if available. Do not send passwords, payment card details, or purchase tokens.

Email support

What can I play for free?

One three-game daily workout, unlimited Pocket Garden practice at the suggested difficulty, your last seven days of activity, and your garden and streak.

What does Plus unlock?

All six practice games, unlimited repeat workouts, manual difficulty, and full history saved on this device. It is a one-time purchase, not a subscription.

How do I restore a purchase?

Use the Google account you purchased with, open KeenDay Settings, and tap Restore purchase. You need an internet connection. Restoring a purchase does not restore game records from another device.

I paid, but Plus is still locked.

Check that Google Play shows the payment as completed. If it is pending, wait for it to finish. Then return to KeenDay and tap Restore purchase. Do not pay again. Contact us if access is still missing.

Can I request a refund?

Use Google Play’s refund process. Eligibility depends on Google Play rules and applicable law. A refunded or revoked purchase may remove Plus access.

Can I play offline?

The games work offline. Buying, restoring, and periodic Plus verification need an internet connection. A verified Plus purchase can be used offline for up to seven days before another check.

Where are my records?

Game records are stored only on this device. They are not synced or backed up by KeenDay. Uninstalling the app or clearing its data removes them. Changing language does not erase them.

How do I change the language?

Open Settings → Language. Choose English, 한국어, 简体中文, or 繁體中文. English is the default.

How do I turn analytics off?

Open Settings and turn off Help improve KeenDay. Optional analytics is off until you allow it. Turning it off does not restrict any game or purchased feature.

How do I request access to or deletion of data?

Email codyssey100@gmail.com with your request. There is no KeenDay account to delete. Device-only records can be removed by clearing the app’s data. We may ask for information needed to locate support or analytics records.